Privacy policy

Your privacy matters to Mister Energy. We do not sell or rent your personal information.

INFORMATION WE COLLECT

When you place an order or contact us, we may collect information including your name, email address, phone number, billing and shipping addresses, order details, and messages you send us.

Payment information is processed securely by the payment provider available at checkout. Mister Energy does not directly receive or store your complete credit or debit card number.

HOW WE USE YOUR INFORMATION

We use your information to:

• Process, fulfill, and deliver your orders
• Send order confirmations, shipping updates, and customer-service messages
• Respond to questions, returns, refunds, or order issues
• Prevent fraud and protect our store
• Maintain business, tax, and legal records
• Understand store activity and improve your shopping experience

We will send promotional emails only when you choose to subscribe. You may unsubscribe at any time using the link included in those messages.

HOW INFORMATION IS SHARED

We share only the information necessary to operate our store and complete your order. These providers may include:

• Big Cartel, which hosts and operates our online storefront
• Printful, which produces and fulfills many of our products
• Payment processors, which securely process transactions
• Shipping carriers, which deliver orders
• Analytics, security, and other service providers used to operate and improve the store

These companies process information according to their own privacy policies. We may also disclose information when required by law, to prevent fraud, or to protect our rights and customers.

COOKIES AND ANALYTICS

Our store and its service providers may use cookies or similar technologies to operate the website, remember preferences, measure traffic, prevent fraud, and improve performance. Your browser may allow you to limit or disable cookies, although some store features may not function properly afterward.

DATA RETENTION AND SECURITY

We retain order and customer information only as long as reasonably necessary to fulfill orders, provide support, maintain required business and tax records, resolve disputes, and meet legal obligations.

We and our service providers use reasonable safeguards to protect personal information. However, no online system or method of electronic storage can be guaranteed to be completely secure.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to or limit certain uses of your information.

To submit a privacy request, please contact us through the Contact page on our store. We may need to verify your identity before completing your request.

CHILDREN’S PRIVACY

Our store is not intended to collect personal information directly from children under 13. Purchases should be completed by a parent, guardian, or other authorized adult.

POLICY UPDATES

We may update this policy when our practices, services, or legal obligations change. The updated version will be posted on this page.

Last updated: August 19, 2026